Login form

Frequently asked questions

Subscription Fees

Implementation Fee(s):

FREEMOVINGPRICE.COM will charge MOVING COMPANY a one-time implementation fee of $2,500.00 (US) dollars for setting up and configuring the Moving Software Platform to operate using MOVING COMPANY’S Data.

Subscription Fees:

FREEMOVINGPRICE.COM will charge a subscription fee for use of the Moving Software Application/Platform for MOVING COMPANY’s website as follows:

FREEMOVINGPRICE.COM will charge MOVING COMPANY a monthly subscription fee that, for the month being calculated, is the sum of 3.5 percent (%) of each moving estimate calculated for that month by the Moving Software Application/Platform using MOVING COMPANY’S Data that is equal to or greater than $70,000 (US).

Support Requests Structure

MOVING COMPANY will provide Level 1 Help Desk Support and initial classification of all service requests.  In an effort to prioritize support service requests as effectively as possible, MOVING COMPANY will classify service requests and call priorities in categories as outlined below:

  • Critical – System is down; affects all users
    • Priority 1 – Fix Immediately
  • High – Major issue; affects most users
    • Priority 1 – Fix Immediately
    • Priority 2 – Fix Next Release
  • Medium – Significant issue; affects some users
    • Priority 1 – Fix Immediately
    • Priority 2 – Fix Next Release
  • Low – Minor issue

Installation and Deployment

Compute-a-Move will have a period of no more than 30 days to install a system upon your website, unless circumstances arise of incompatibility.